Start a Career with West Plains, Inc.

Parts Counter Specialist – Agricultural Equipment
West Plains Inc. | Dickinson, ND
Full-Time | $16–$30 per hour (Based on Experience)
100% Employee-Owned Company

Join a Growing Employee-Owned Agricultural Equipment Team

West Plains Inc. is seeking a motivated and detail-oriented Parts Counter Specialist – Agricultural Equipment to join our team in Dickinson, North Dakota. As a certified Case IH dealership and one of the largest privately owned agricultural equipment dealers in North America, we are committed to investing in our employees and supporting long-term career growth.

This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced dealership environment. If you are organized, dependable, and eager to build a career in the agricultural equipment industry, we want to hear from you.

Compensation & Benefits

• $16–$30 per hour based on experience
• 100% Employee-Owned Company
• Employer-paid health insurance
• Dental, vision, life, short-term disability, and long-term disability coverage
• 401(k) with employer match
• Paid time off, paid sick leave, and holidays
• Uniforms provided
• Competitive, stable hourly pay
• Supportive, team-oriented work environment
• Opportunities for training and advancement

What You’ll Do

• Process parts orders, returns, warranties, and credits
• Assist customers in person, by phone, and electronically with parts needs
• Handle incoming freight shipments and process purchase orders
• Source and procure parts from internal and external suppliers
• Provide accurate and timely parts support to service technicians and customers
• Maintain organized records of orders, inventory, and transactions
• Deliver excellent customer service in a fast-paced environment
• Support overall dealership operations as needed

What You’ll Bring to the Team

• Strong communication and customer service skills
• Excellent attention to detail and organizational ability
• Basic computer skills and willingness to learn dealership systems
• Ability to multitask in a fast-paced environment
• Self-motivated and team-oriented mindset
• Agricultural or equipment parts experience is a plus, but not required

Physical Requirements

• Ability to lift up to 60 pounds
• Ability to stand for extended periods
• Comfortable working in a shop/dealership environment

Why Work at West Plains Inc.?

At West Plains Inc., employees are more than team members—they are owners. We believe in building long-term careers through investment, training, and a strong culture of respect and accountability.

Our culture is built on:

• Integrity and accountability
• Teamwork and collaboration
• Continuous improvement
• Customer commitment
• Employee ownership and shared success

Apply Today

If you are looking for a stable, long-term career with competitive pay, strong benefits, and a company that values its employees, apply today and join West Plains Inc. in Dickinson, ND.

West Plains Inc. is an Equal Opportunity Employer.